FAQ
Product questions
Will rice bran treatment damage my hair?
Our rice bran treatments are sulfate and paraben free, making them safe for colored, curly, and everything in between!
What is rice bran?
Rice bran is the outer layer of rice grain. This layer is rich in nutrients, helping hydrate, soothe, and protect hair.
Shipping questions
When will my order be processed?
Our team will quickly process your order in 24-48 business hours.
When will my order ship?
Once your order has been processed, it will be shipped to you in 3-7 business days.
How do I track my order?
Once your order is shipped, you will receive your tracking number in your email!
Returns questions
What if my product is defective?
Reach out to us so we can further investigate and make things right!
I entered the wrong information.
If your order has not shipped yet, contact us, and we'll get your information changed. However, once your order has shipped, we can no longer make edits to your information.
Do you take returns?
Yes! If you are unsatisfied with our products, you can return it within 30 days for a refund or replacement.